Quality and Supply-header-1

Delivering
operational excellence

Our commitment to
customer satisfaction

We are committed to delivering quality products, at the right quantity, at the right time, at the right location for the right cost.

Key capabilities

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Supply

We have a robust network of supply partners.

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Continuity

We prepare for contingencies to ensure supply.

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Compliance

At the forefront of ever-changing regulations.

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Customer support

We provide the highest levels of service.

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Why work with us

We believe that quality comes first and it is incorporated in everything we do, from product and process design to supply chain development, as well as meeting the highest standards in compliance and sustainability.

Business Continuity@1x

How we make the difference

We have a proven track record of delivering on our commitments. With robust quality, compliance and supplier management processes, we ship over 100 million products each year to over 1,000 customers around the globe. This includes delivering 200 new products annually in a reliable and efficient way.

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Supply chain services

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Refurbishing

For re-manufacturing of customer field returns

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Kitting

For re-packing and kitting of accessory kits

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Warehousing

For safety stock or short delivery lead times

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Logistics

For delivery services with global reach

Supply

With over 500 suppliers across the globe, we have designed a robust process for managing our network of partners. We apply this process to R&D partnerships, commodity items and a network of distribution partners to respond to unforeseen demand fluctuations.

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Continuity

Our ability to provide supply solutions from different locations around the globe with the qualification of alternative supply partners, second sourcing on critical components and duplicate equipment, provides us with a robust supply chain to secure high levels of business continuity.

Quality Management@1x-2

Compliance

Our work with leaders across industries requires us to meet the highest standards of compliance. We proactively work with leading compliance test houses and certify our products and facilities to comply with social, environmental, quality and product regulations.

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Customer support

We understand the importance of providing timely, accurate and complete information when it comes to our deliveries. Our customer support organization leverages our global IT infrastructure and works closely with our manufacturing sites, warehouses and logistics providers to provide the highest level of service to our customers.

Service Desk Support@1x-2

A trusted and agile supplier

We go above and beyond to provide our customers with the highest level of satisfaction in quality, on-time delivery and support. Contact us to learn more.